Chatbot VS Conversational AI: Which Is Better? (2023)
Are you curious about the trending world of digital assistants and virtual communication? The terms “Chatbot” and “Conversational AI” are often used interchangeably, but don’t be mistaken! While chatbots are computer programs designed to provide scripted answers to frequently asked questions, conversational AI leverages natural language processing (NLP) and machine learning to mimic human-like responses. …
